Web Summit 2026: The Many Faces of Innovation at iServices

November 13, 2026

When talking about technological innovation, attention tends to focus on new devices, the latest applications, or the possibilities of artificial intelligence. But innovating can also mean finding new ways to use the resources that already exist, extending the lifespan of equipment, or developing solutions for concrete everyday problems.

It is in this blend of different approaches to innovation that iServices’ presence at Web Summit 2026 fits. Known chiefly for repair of multi-brand electronic equipment and the sale of refurbished products, the Portuguese company has been diversifying its activities, combining its stance in the circular economy with the development of digital solutions and new technological services.

Circularity as a Starting Point

Founded in 2011, iServices built a significant portion of its business around a simple principle: a technological device does not need to be replaced every time it malfunctions or no longer meets the user’s needs.

With a network of more than 170 stores in Portugal, Spain, France, Belgium and the Netherlands, the company currently carries out more than 30,000 technical interventions per month, helping extend the life of smartphones, tablets, computers and other electronic devices.

Joining this activity is the sale of refurbished equipment and the provision of take-back solutions, through which consumers can hand in used devices for assessment and potential reuse.

In a sector marked by frequent replacement cycles and growing concern about electrical and electronic waste, repair and refurbishment represent alternatives that allow the resources already embedded in products to be used for longer.

But innovation at iServices does not end with this dimension.

From Tech Repair to Artificial Intelligence

In this year’s edition of Web Summit, the company presents Bootly, an application developed by its iServices Apps unit, which arose from a need identified by the teams themselves during participation in professional fairs and international events.

Those who regularly attend these events know the challenge: hundreds of photographs, business cards, commercial contacts, product information and potential suppliers that end up scattered across different devices and apps.

Bootly aims to simplify this process by gathering the information in a single digital space. Using optical character recognition (OCR) technologies and artificial intelligence, it enables scanning business cards, registering products, linking contacts to suppliers, and organizing business opportunities for later consultation and follow-up.

Although it emerged from iServices’ experience at technology fairs, the application was designed for professionals across sectors, including purchasing managers, product managers and sales teams.

The solution also reflects the company’s evolution beyond its most well-known business areas, highlighting the work developed by iServices Apps in creating mobile applications, digital platforms and business tools.

A Presence that Blends Innovation with Practicality

Bootly’s demonstration, however, is not the only form of iServices’ participation in Web Summit.

Since 2016, the first edition of the event in Portugal, the company has been offering free charging solutions for electronic devices, through its Charging Solutions business unit.

The iServices charging walls at a previous edition of the Web Summit.

This year, the usual charging walls with individual lockers are once again distributed across the FIL pavilions, allowing participants to charge their smartphones and other devices while attending conferences, meetings and networking activities.

In an event where technology is simultaneously a protagonist and a work tool, the initiative meets a practical need of the thousands of participants who daily traverse the venue.

Thus, iServices’ presence at Web Summit reflects three distinct dimensions of its activity: the circular economy, through repair and reuse of equipment; software development, now also with the use of artificial intelligence; and the provision of technological services that facilitate the daily use of devices.

They are different approaches, but they stem from a common idea: innovation does not depend solely on creating new products, but also on the ability to find more efficient, useful and user-tailored solutions to the needs of those who use technology.

Bootly will be demonstrated during Web Summit 2026, in Pavilion 1, Stand E110, where visitors will be able to try the application in individual sessions.

More information: iServices | Bootly | Charging Solutions

Content in partnership with iServices.

Thomas Berger
Thomas Berger
I am a senior reporter at PlusNews, focusing on humanitarian crises and human rights. My work takes me from Geneva to the field, where I seek to highlight the stories of resilience often overlooked in mainstream media. I believe that journalism should not only inform but also inspire solidarity and action.