The population of the four municipalities served by the Tratolixo intermunicipal system for the treatment of urban waste—Cascais, Mafra, Oeiras and Sintra— is already benefiting from Electrão’s free door-to-door collection service for large domestic appliances, guaranteed by Electrão, according to a press release.
According to the same source, the collection of electrical equipment at the citizen’s request, in coordination with Electrão, has been taking place since 2024 in Mafra, Oeiras and Cascais and since 2025 in Sintra, but it is now formalized, at a moment that coincides with the formalization of a cooperation protocol between Electrão, Tratolixo and the respective municipalities, which takes place this Tuesday, March 24, and which foresees a broader partnership in the area of preparation for reuse.
In the four municipalities within Tratolixo’s coverage area live about 892 thousand inhabitants, approximately 8% of the Portuguese population, who will begin to enjoy this free door-to-door appliance collection service, which is more convenient for handing over large electrical equipment.
“It is with great pleasure that we formalize the partnership for the collection of large electrical equipment at the citizen’s doorstep across the entire Tratolixo area of coverage, which offers more convenience to the citizen. This is an essential contribution to the circular economy, which at the same time enables the fight against the informal market and the prevention of accumulation,” emphasizes the Electric and Batteries Director-General of Electrão, Ricardo Furtado.
By preventing equipment from being routed to the informal sector — which carries negative impacts on public health and the environment — Electrão ensures that each device reaches the official circuits, where it is recycled in accordance with the best environmental practices.
Nuno Soares, General Manager of TRATOLIXO, adds: “This collaboration with Electrão represents the strengthening of the implementation of circular economy practices and the promotion of a more efficient and sustainable management of large-format electrical and electronic waste. With this partnership, we provide the population with a new solution for depositing large appliances, ensuring that they are properly treated and recycled.”
169 tonnes already collected in the area since 2024
Since 2024, 169 tonnes of electrical equipment have been collected door-to-door, directly by Electrão, in the Tratolixo coverage area: 22.3 tonnes in Mafra; 29.6 tonnes in Cascais; 51 tonnes in Oeiras and 66.1 tonnes in Sintra.
With this expansion, Electrão’s door-to-door collection service becomes officially available in 14 municipalities of the Lisbon Metropolitan Area and the Oeste region, serving 25% of the Portuguese population.
Using this service is simple and convenient for the citizen: just schedule the collection and Electrão’s team ensures the movement of the bulky equipment from the site — whether home, garage or storage — and handles its routing to recycling.
To request the service it is only necessary to have at least one bulky appliance for delivery. At the time of collection, smaller equipment can also be handed over, including mobile phones, lamps or used batteries and batteries. Scheduling can be done directly with Electrão (800 262 333) or through the participating municipalities’ city halls.
The reinforcement of vehicles and teams assigned to the service has allowed us to keep up with the high demand and ensure fast response times, which is reflected in the high levels of user satisfaction.
It should be recalled that this service was recognized by consumers with the “Sustainable Choice” award, in the door-to-door collection category, in the 3rd edition of “Consumer Choice,” at the beginning of 2026.
